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Frequently Asked Questions

Delivery FAQs

“Do you offer Nationwide deliveries?”

Yes, we offer a nationwide (UK mainland) delivery service, with a range of special delivery options to suit specific customer requirements as follows:

  • Standard 2 day delivery (weekdays)
  • Next working day delivery
  • Next working day, before noon
  • Saturday, 9am - 5pm
  • Collection from our distribution centre

All special deliveries are charged at cost.

“Do you deliver to international or non-mainland UK addresses?”

Yes, we have years of experience in delivering to international addresses. We offer a range of delivery options to suit your specific requirements.

To discuss your international delivery needs, please e-mail us or call us FREE on 0800 834 704 (International: +44 1625 855600)

“Can I collect my order?”

Yes. Collections can be made from Protec's central distribution centre in Sheffield.

“Are all products shown on the website held in stock?”

Yes, our stock forecasting system ensures we have large stocks of all items. In exceptional circumstances where the item you require is out of stock, we will add a notice to the product's web page (please contact us to find out when re-stocks are expected, or to learn about a suitable alternative).

Got a question not answered here? Please contact us

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©2012 Protec International Ltd. Registered in England No. 3686287. VAT No. 725 7799 83. Site map | Privacy Policy | Returns Policy | Terms & Conditions | Protec Blog

The Company reserves the right to amend or vary these conditions of sale and to alter its prices and charges in respect of goods and/or services supplied to the customer without notice. Prices and charges payable by the customer shall be those prevailing at the time of delivery and so invoiced by the Company.